Methinks it may be time to pick up a phone and call the Better Business Bureau. Before I left for Japan last month, I ordered pizza from a Mossimo’s Pizza in Vero Beach, Florida (formerly Vitorrio’s II) and experienced one of the worst customer service experiences ever.
You can read about it here: http://www.tomcroom.com/?p=8673
You’d think that would be that and everyone would move on with life… but for some reason I am *still* dealing with this company. This morning I was reviewing my bank account and balancing the checkbook when I noticed some odd transactions. Check this out:
So I ordered the pizza on the 7th. The funds cleared on my account on the 9th. THEN they refunded the amount on the 23rd (two weeks later!) AND THEN they charged my card again… five days after that.
WHY do they still have my credit card on file? How long are businesses like this allowed to hold the info?
Why is Mossimo’s Pizza still f’ing around with my card?
I’ll be calling the BBB and Bank of America later today.