The photo in this post was taken from my current point of view this morning: the Wasabi Anime table at the Westin overlooking the anime events track.
Yes, we made it back to the Westin after last night’s adventure.
After my late evening (early morning) blog post, the @StarwoodBuzz Twitter contacted me and said they were looking into my situation. Around 2:30 AM I got a DM (Direct Message) asking if it was too late to call me on the phone. It was at that point that I became suspicious that their social media customer service department must be somewhere on the other side of the globe.
The man’s accent when he called me confirmed it.
He was polite, apologized for the situation and said that they had contacted the hotel and opened up a “customer service ticket number” (or something along those lines.) I have been promised that someone will get back to me via phone or email.
This morning a cab was out front of the Sheraton at 8:15 AM as promised and when we arrived back at the Westin they checked us into a room immediately.
Right now, though, I really miss those couple of hours of sleep I lost last night. I am happy to report that the AMV Stand Up! Panel was well received and the Cosplay 101 panel is playing to a full room as I type this.
As an added note: I just wrote this from my cell phone. Whoot.